Refund policy
Return & Refund Policy
Last updated: August 29, 2026
At SleepMaxx, we carefully inspect and package every order before it is shipped.
No Returns or Refunds
All SleepMaxx products are sold on a final-sale basis. We do not accept returns, exchanges, or refunds for reasons including change of mind, incorrect selection, or simply deciding that the product is no longer wanted.
Please review your order carefully before completing your purchase.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or you receive an incorrect product, please contact us as soon as possible after delivery with your order number and clear photographs/videos of the issue.
We will review the situation and, where applicable, provide an appropriate resolution in accordance with applicable law.
Contact Us
For questions regarding an order, please contact our customer support team through the contact information provided on our website.
SleepMaxx
Better evenings. A more sleep-friendly routine.